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20 Mind-Blowing 2020 eCommerce Stats That Affect Revenue

Posted by David Williams | December 14, 2020

Wondering how you can increase your revenue figures?

Maybe the following stats will help you notch up extra sales.

1. An estimated 2 billion people will make online purchases this year. (Oberlo)

2. According to eCommerce predictions, online sales will increase by nearly 19% this year. (xSellco)

3. With sales growing 16.9% year-over-year, Cyber Monday will continue to be the largest online shopping day in the US. In 2019, sales hit $9.2 billion. (Adobe)

4. 73% of Americans are more likely to buy a product or service after watching an online video about it. (Animoto)

5. Consumer spending via chat is expected to reach $142 billion by 2024, growing from $2.8 billion in 2019. (Juniper Research)

6. 38% of consumers are more likely to buy from a company if they offer live chat support. (CrazyEgg)

7. According to a study of American Express customers, 60% prefer to have simple questions answered by apps or chat tools because of the faster response time. (American Express)

8. 75% of consumers want brands to reduce packaging. (Nosto)

9. Millennials and Gen Xers spend 50% more time shopping online than older generations. (BigCommerce)

10. 32% of consumers will pay more for a product from a sustainable brand. (Nosto)

11. 43% of online shoppers have made a purchase from bed; 25% from a brick-and-mortar store and 23% from the office. (BigCommerce)

12. eCommerce sales are growing much faster than in-store sales. But last year, they still only accounted for 14% of transactions. (eMarketer)

13. It’s predicted that eCommerce will account for half of B2B revenue by 2025. (Episerver)

14. This year mobile will account for 42.9% of US eCommerce sales. (Statista)

15. By 2021, 53.9% of eCommerce is expected to be generated via mobile. (Statista)

16. 69% of in-store shoppers would rather read a review on their phone than ask a store assistant for advice. (RetailMeNot, Inc.)

17. Back in 2018, 67% of Amazon shoppers said they like to complete purchases via desktop. (CPC Strategy)

18. Amazon’s app has 145.2 million mobile users monthly; eBay’s has 66 million. (Statista)

19. In 2019, 81% of American mobile users accessed Amazon’s app making it the country’s most popular shopping app. (Statista)

20. The average value of smartphone shopping orders is $79. (Statista)67% of consumers prefer to use a mobile website over an app.

A word from the author:

Our software Profitizer, is an app that makes it easier for eSellers to understand their marketplace profit & loss data from the top of their business right through to individual or grouped product profitability. For Amazon, eBay, Etsy and other marketplace sellers, Profitizer is “Profit and loss, made simple”.

Find out more: https://www.profitizer.app

#amazonseller #amazon #amazonfba #ecommerce #amazonfbaseller #profitizer

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